Privacy Policy

Who we are

Our website address is: https://daughtersofhopesociety.ca.
Daughters of Hope Society (“DOH”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public alongside your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.

Cookies
  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
  • When visiting our login page, a temporary cookie is set to check if your browser accepts cookies.
  • Login and display preference cookies are also set when you log in. Login cookies last for two days, screen options cookies last for a year, and “Remember Me” extends login to two weeks.
  • Editing or publishing an article saves an additional cookie in your browser that expires after one day.
Embedded content from other websites

Articles may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if the visitor has visited that website. These sites may collect data, use cookies, and track your interaction.

Additional data we collect

In addition to standard WordPress functionality, we also collect personal data through:

1. Contact and Newsletter Forms

When you fill out our contact or newsletter signup forms, we collect the data you provide (such as your name, email address, and any message content). This data is used to respond to inquiries and send updates or newsletters if you opt in.

2. Financial Assistance Applications (via JotForm)

When you apply for financial aid through our JotForm application, we collect personal and potentially sensitive information such as identification, proof of income, lease agreements, and contact information. This data is collected solely to assess your eligibility and process your application.

All data collected via JotForm is stored securely and is accessible only to authorized personnel. For more details, please see JotForm’s privacy policy: https://www.jotform.com/privacy/.

3. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on site, and browser/device type. This information is anonymized and used solely to improve website performance and user experience.

Google’s privacy policy can be found here: https://policies.google.com/privacy

Who we share your data with
  • If you request a password reset, your IP address is included in the reset email.
  • Visitor comments may be checked through an automated spam detection service.
  • Data submitted through JotForm is stored on secure JotForm servers.
  • We do not sell, trade, or rent your personal information to others.
How long we retain your data
  • Comments and metadata are retained indefinitely.
  • For registered users, we store personal information provided in their profiles, which can be viewed, edited, or deleted at any time by the user or website administrators.
  • Data submitted through financial aid applications is retained only as long as necessary to process applications and meet legal or administrative obligations.
What rights you have over your data

You may request an exported file of your personal data that we hold or request that we erase any personal data, subject to data we are required to retain for legal, administrative, or security purposes.

To request data access or deletion, please contact:
info@daughtersofhopesociety.ca

Where your data is sent
  • Visitor comments are screened through automated spam detection.
  • JotForm submissions are stored on secure external servers as per their privacy policy.
  • Google Analytics data is transmitted to Google servers for analysis and reporting.
Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
info@daughtersofhopesociety.ca